Work Instructions
Adding New Items (Installed Equipment) in Service Order
Astea Tips for Techs and Astea Terminology
Displaying Time Sheet User ID in BI Portal
Gathering iPad Configuration Information
How to Enter Notes to Be Used By Tech & Back Office Only
iPad Refresh Client Files (Clear Cache)
Purchasing Materials for a Service Order
Reset Application–Switch from Test to Production
Tech Accepts Service Order, Starts Travel and Starts Work
Tech Adds Expenses within a Service Order
Tech Adds New Installed Item in Service Order
Tech Adds Truck Stock Material to Service Order or Unuses Truck Stock Material
Tech Changes the Installed Equipment Item on a Service Order
Tech Creates a Private Activity
Tech Edits an Existing Installed Equipment Item on a Service Order
Tech Entering Work Order Notes for Backoffice
Tech Logs in Views Work and Logs Out
Tech Signs and Saves Timesheet
Tech Stops Work-Completes Ticket
Tech Views Order Specific Notes and Contract Information
United Rentals Mobile Checklists
Update Mobile Checklist Bypassing Pop-ups Workaround
Using the Mail App
Viewing Time Sheet Data in BI Portal
